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KomoriMan

The Marvel Heroes Omega Servers for the PlayStation 4 is back up with Patch 1.04a! Thank you for your patience and enjoy the game.

KomoriMan · Gazillion · Staff

I am so tired. If I don't get a somewhat decent amount of sleep, my body is wrecked.

About

Username
KomoriMan
Joined
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642
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Free Player, Administrator, Moderator, Development Team, Customer Support, Community Team, Premium Player, Member
Points
723
Posts
210
Country
United States
Badges
16

Points

723

Posts

10

Activity

  • AnabellaJ1978

    Could you pass along a few bugs with Iceman. Presently the freeze is not working and the Glacial Wall does not push or block enemies, It thrust them forward into your face or behind him. Also, Icebeam only shows up 60% of the time. TY

    Also, When will Human Torch, Sandman, Sunfire and Hercules be available?

    2:20AM
  • FrozenHeartz

    Hey there, KomoriMan.
    Sorry for the "repetitive" question, you already answered JPALLAORO due the game is not available in Brazil, but mine is a bit different.
    After releasing the game where it is already available, will you be realeasing it here in Brazil, or another Beta shall start for us?
    And another one, if you don't mind answering, I have already started playing using my secondary account, which is american, and by all meanings I started playing with my brazilian, all progress will be wiped, right? And regarding the founder's pack, I don't remember where I read if it will be there until 06/30 or 05/30, but in brazilian case, will you postpone its availability?

    Sorry for the long text.
    Imagine a potato down here.

    Thanks a lot.

    May 28
  • Guzrog

    Any chance of venom in 2017? >:)

    May 27
  • jtxy

    Hello! Will the game be available in the PSN store for asian countries such as Singapore,Malaysia?

    May 27
  • JPallaoro

    Hello! The game is unavailable in Brazil :(
    Any words on a release date? Thanks!

    May 26
    • KomoriMan
      KomoriMan
      We are aware of this and a resolution is being worked on. Sorry for the delay!
    • JPallaoro
      JPallaoro
      Thanks for your reply! Looking forward to play soon!
  • Stratege

    PS4 Closed Beta in Russian? In last update there is part that more regions have been added to the Closed Beta, including Russia. But I don't see any pack at Russian PlayStation Store. :(

    May 12
    • KomoriMan
      KomoriMan
      We were informed by our team that the some of the packs were added. Please refer to our list!
    • Stratege
      Stratege
      Nope. None of pack are visible in Russian Store. Search for Marvel Heroes return zero results.
    • Stratege
      Stratege
      Well pack finally came yesterday. But now there is no F2P client or daredevil character :|
  • gambit3rd

    PS4 Giveaway codes for Europe are not working in Europe but in UK only. Bought an Avengers Founder's code from an ebayer who didn't need it and learned it the hard way by wasting money... The code is functional on UK PSN Accounts (tried it, not redeemed it to try to get a refund... Hopefully) but not on my Italian PSN account. I was pretty sure "Europe" should include my country too.

    This feels so frustrating and the probably money loss isn't helping. Thanks for reading, hopefully this will help others in future.

    May 26
  • Jinyoo

    Russian region has only Founder packs but no Open Beta game itself, when it will be available?

    May 25
    • KomoriMan
      KomoriMan
      This is on Sony's end and they are looking into this the Founder's Pack, Daredevil, and Open Beta access. We'll update you when we can.
    • Jinyoo
      Jinyoo
      Thanks a lot for the replying! Will be waiting for more info.
  • AnabellaJ1978

    Could the Dev's pls give back Iceman Energy Tag for Damage. I have done poured 30 Points into Iceman Energy Attribute and countless Gear with Energy Ratings. It is just Fair and the Right thing to do for Dev's to let ICeman benefit from Energy like he Always has. Marvel Omega PS4. TY, Great game just pls fix this. :)

    May 25
    • KomoriMan
      KomoriMan
      The power should be turned back on when we do a server maintenance! Thanks for your feedback. :D
    • AnabellaJ1978
      AnabellaJ1978
      Do does this mean when I put points into Iceman's Energy Attribute it will increase his Base Damage Output on Marvels Omega PS4? Could you make where when you put Points into Iceman's Energy Attribute it increases his damage by 0.5 % or 0.25 %. Iceman has always been Energy. It is this way on Marvel Heroes 2016 on PC. On Omega PS4, I have spent countless hours, days working on getting Iceman's Energy up and it does not do anything for his Damage. It is really upsetting. TY, and I hope to get a reply.
  • EpicGodless

    HI! Couldn't you offer the 25,850G pack at $199? It's just a dollar short of the PC pricing. With your price increase in stashes, heroes and with loot boxes, I would like to get more Gs and the bigger pack the better.

    Plus, why is stash price increased?

    May 25
    • KomoriMan
      KomoriMan
      I'll make a suggestion to have something similar to that... Thanks.
  • Msmith1989

    Hello. Please delete my forum account and remove my e-mail from any and all of your lists.

    In the future, this should be an option for those that want to retire/disable their accounts.

    Thank you.

    May 24
    • KomoriMan
      KomoriMan
      Best option would be is to support a ticket. Our CS team will confirm a few things and we can accomplish what you requested: https://d5.parature.com/ics/support/default.asp?deptID=15144
  • Ravenrius

    Hello, When will this game be available in Asia? Thanks

    May 25
  • TheBlackPhantom

    When can we expect villain characters to available, particularly Green Goblin? I just tested him out on PC up to LVL 10 and he is pretty incredible to use!

    May 23
    • KomoriMan
      KomoriMan
      No word yet! We did announce Black Cat as the next playable hero though. No date given.
    • TheBlackPhantom
      TheBlackPhantom
      Awesome, I'll keep my ear to the ground then! Looking forward to his Omega debut!
  • xRAINHARDx

    Hello, in Russia there is still no game in the store.

    May 24
    • Jinyoo
      Jinyoo
      Yes, any words about Russian region? No packs and no Open Beta :(
  • heavenforbid

    Hi, it's unavailable in Brazil, any words?

    May 24
  • robbynn

    Hello was wondering if you might be able to help. I didnt receive my 500 splinters this weekend. I checked all inventory tabs and delivery and were no were to be found. I sent 3 tickets to customer services and they were not able to help me. Ive tried restarting my ps4 and everything nothing has worked. My PSN is Speeiders91

    The 3 ticket # i sent are:
    5539-6832032
    5539-6831974
    5539-6831957

    Any help you can give will be greatly appreciated. Thx

    May 23
    • KomoriMan
      KomoriMan
      You should have been helped by now by our CS team. If that's not the case. Let me know.
    • robbynn
      robbynn
      I have screenshots they said to just post on forums that they cant provide splinters for my account. Ive checked my inventory today still couldnt find anything.
    • acemillion87
      acemillion87
      Hey Robbyn did you ever get helped ?
    • robbynn
      robbynn
      No unfortunately :(
  • Qwald

    Hey KomoriMan! I've purchased the X-Men Pack yesterday, and received everything but the Lady Mandarin Psylocke Costume. A friend of mine did the same purchase earlier that day and had no problem whatsoever, but on my side, I'm missing the costume for the character I wanted to play most from the pack.

    I tried reloading, changing characters, going further into missions, etc. Nothing helped unlock the costume and still says I need to spend 950 Gs to purchase the costume, even if I should have it. (Just to make it clear, I have the costume for all the other X-Men from the pack).

    I have some screenshot to validate the purchase & the result in game if needed, though I'm not sure how to send them to you.

    My psn account is : qwald

    Thanks.

    May 21
    • KomoriMan
      KomoriMan
      Usually restarting the client works. If you still can't use it, submit a ticket: https://d5.parature.com/ics/support/default.asp?deptID=15144&task=&sessId=c0c7ec355071991471448169d9e64bef
    • Qwald
      Qwald
      Sadly, it didn't work. I even did a PS4 restart just to be sure. At least, the character is unlocked, but it's bad when you buy something and you don't get it... anyway, I made a ticket. Any idea how long it might take to fix?
    • KomoriMan
      KomoriMan
      Hopefully it should be fixed by now. If not, by EOD today.
    • Qwald
      Qwald
      I did receive an answer, but it seems that "username" in the contact info wasn't meant for the PSN ID, so I replied to the mail. I'm not sure if the reply will head to the right place, it seems I don't have access to the ticket I used. Should a just make another one with more information?
    • KomoriMan
      KomoriMan
      If you placed it in the info/detail section, you should be fine.
    • Qwald
      Qwald
      Thank you for your help and the time you took to answer. It's highly appreciated. I'll let you know when the issue is resolved.
    • Qwald
      Qwald
      The issue was resolved, Thanks again for all you did to help! Keep being an awesome community management hero!
  • acemillion87

    Hey I need help. I never received the ES500 delivery in my tab. I was in the early access and beta and only got stuck with the 400Es from training and cant purchase any characters I want. Can you help please. I also already left a ticket.

    Ticket #: 5539-6832180

    May 24
    • acemillion87
      acemillion87
      I also cant do training over either so? Hopefully im not stuck at 400ES
  • Adremalech

    Howdy!
    Any info about MHO launching on Brazilian PSN? I was really excited thinking I'd be able to play today :|.
    Thanks in advance. :)

    May 23
  • bunker

    Komoriman, you asked that we PM you if packs aren't available in our country/region. I am in Australia and there has been no change to the availability of Founder's packs, only Spider-Man and War Machine are available. There are no options to purchase 500 or 1100 Gs, only the more expensive bundles. We also do not have access, free or paid, to Daredevil and the Man Without Fear costume.

    May 23
    • bunker
      bunker
      This was posted on the official PlayStation Blog FYI.

      Marvel Heroes Omega

      Daredevil ([b]Not in Aus, NZ,[/b] Russia or Ukraine)
      Man Without Fear Costume (Exclusive to PlayStation Plus – [b]Not available in Aus, NZ,[/b] Russia or Ukraine)
    • PunkNugget
      PunkNugget
      Australia here too, was hoping these would be here this morning. Would be great to get the rest of the packs soon.
  • HuckFett123

    Any word on Daredevil not in PS store for U.S. ?

    May 23
  • DanielMalandrim

    Hello there,

    When will Marvel Heroes Omega for PS4 be available in Brazil?

    Thanks

    May 23
  • Juzamaku

    Hello,

    Replying to your answer on the splinters post:

    @Juzamaku said:
    Help! Got he Shield Manifest with he shards but when I try using them it says that I don't have the requirements to use that.

    That's odd. Do you have screenshot of you trying to open the boxes and it saying that you don't have the requirements to use the box? Thanks.

    --
    Just wanted to let you know, I logged in and out and the splinters where awarded. The shield manifests where still on the inventory though and kept saying the no requirements thing. I think I donated them or destroyed them before I read your reply so I don't have a screenshot for you.

    May 23
    • KomoriMan
      KomoriMan
      Appreciate you following up. Thanks!
  • Dietdew

    Thank you for all your hard work, and replying to all the terrible and not so terrible questions. Have a good day or maybe even be greedy and have a good week.

    May 23
  • Winterbio

    Hi there,

    Regarding the Brazilian release, I've seen that the servers are open, but nothing on the store yet. When can we expect packs, Gs and Daredevil to hit our store?

    Thanks

    May 23
  • KillHuman

    Hello, in Russia there is still no game in the store. There are sets of characters but the game itself can not be downloaded.

    May 23
  • Yaydoom

    Hello KomoriMan,

    Have you heard back from CS about the ban on my PS4 account? I'd really like to play the game but I can't access it at the moment. My account owns all the founders packs so it shouldn't be a matter of access.

    Please advise

    May 20
    • KomoriMan
      KomoriMan
      So you should be un-banned on our end. Are you still not able to log in?
    • Yaydoom
      Yaydoom
      My PSN account is still banned as of 11:23 PM PST.
      PSN ID: Yay_doom

      What account did you un-ban? Any help here would be appreciated as I've been banned now for over 24 hours.
    • Yaydoom
      Yaydoom
      Do you need the email associated with my PSN account? Please let me know if you need more info.
    • Yaydoom
      Yaydoom
      The PSN account Yay_doom still is receiving the message saying the account is banned, as of 7:00pm PST.
    • KomoriMan
      KomoriMan
      Could you inform our CS team of this in the ticket you sent out. Thanks.
    • Yaydoom
      Yaydoom
      Hey KomoriMan,
      I've replied to the last email I got from support@marvelheroes.com, which was Friday May 19 at 10:55 am PST. I never received a reply from appeals@marvelheroes.com either.
    • KomoriMan
      KomoriMan
      It's possible something is occurring on the PSN side. Our team is looking into it. Sorry for the delay.
    • Yaydoom
      Yaydoom
      I got an email from support asking me to check my account, and I am now able to log in. Thank you for your help.
  • SurpruseMF

    Hi KomoriMan ! I can't get an answer, whether the Russian localization (

    May 21
    • KomoriMan
      KomoriMan
      Currently I don't believe so.
  • Franticgame

    Hi can you help me i bought alot of loot boxes and got marvelous points and i bought iron man exclusive costum the (shotgun)but i never got it unlocked or in my inbox my psn account is franticgame1990

    May 19
  • Franticgame

    Hey last night got patch 1.03 and now this morning 1.04.Why do we get 2 patches

    May 19
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Staff

About

Username
KomoriMan
Joined
Visits
642
Last Active
Roles
Free Player, Administrator, Moderator, Development Team, Customer Support, Community Team, Premium Player, Member
Points
723
Posts
210
Country
United States
Badges
16

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